Edison power | Privacy Policy

PRIVACY STATEMENT

Purpose of this Privacy Statement

EDISON POWER BANGLADESH LTD and its employees, partners, subsidiaries and affiliates (“EDISON POWER BANGLADESH LTD”) are committed to protecting your privacy and personal data. EDISON POWER BANGLADESH LTD processes your personal data in accordance with international data Protection Principles and applicable personal data legislation (including the European General Data Protection Regulation, as applicable).

This privacy statement provides you comprehensive information about the personal data processing activities conducted by EDISON POWER BANGLADESH LTD. It may be supplemented by solution specific privacy statements and additional local documentation. Moreover, the different rights you have as a data subject may also vary from country to country depending on the applicable privacy laws. In this Privacy Statement we present the rights granted by the European Union data protection laws.

This privacy statement is divided into different sections that relate to the different logical personal data processing functions in EDISON POWER BANGLADESH LTD. At the end of this privacy statement, you will receive information of the rights you have as a data subject.

EDISON POWER BANGLADESH LTD Webpages and Internet Services

EDISON POWER BANGLADESH LTD’s Customer Relationship Management Databases

EDISON POWER BANGLADESH LTD’s Supplier and Subcontractor Data

Data Subjects’ Rights

Updates to the Privacy Statement

Data Controller and Contact Information

From data subject’s perspective, the local EDISON POWER BANGLADESH LTD with whom the data subject is or has been in contact with or otherwise has the closest relationship with, is the data controller of the respective data subject’s personal data.

Many of the tools and processes used in EDISON POWER BANGLADESH LTD are global and made available to local EDISON POWER BANGLADESH LTD entities in a centralized manner by EDISON POWER BANGLADESH LTD Corporation. In these global tools and processes, personal data is controlled jointly by the local EDISON Group Company and EDISON POWER BANGLADESH LTD.

In all data protection related matters, data subjects may contact EDISON POWER BANGLADESH LTD by using the following contact information:

All requests that relate to using of data subject’s rights can be send to EDISON POWER BANGLADESH LTD by using the contact form available on the Edison Power Bangladesh Ltd.com webpage at https://www.Edison Power Bangladesh Ltd.com/en/contact.aspx (select option “Personal Data Enquiry”).

1. EDISON POWER BANGLADESH LTD Webpages and Internet Services

This section provides you with general information on the processing of your personal data by EDISON POWER BANGLADESH LTD related to this website and the other internet services of EDISON POWER BANGLADESH LTD (the “Site”). EDISON POWER BANGLADESH LTD will process your personal data collected through the Site in accordance with this Privacy Statement and applicable laws. Please read this Privacy Statement carefully if you plan to brows or otherwise use the Site. If you do not agree with this Privacy Statement, you must leave the Site.

1.1. Collected Personal Data

Generally, you can visit the Site without entering any personal data. The Site is technically divided into separate sections some of which may require us to collect more personal data of you while some may be used without processing any personal data.

When visiting the Site, certain technical and other information is automatically sent by your computer to us (i.e. IP address, the type of your browser and the source of your visit). We also collect information about your website usage information by using cookies. Please see the Cookies section of this Privacy Statement for further information.

On certain parts of the Site, you may be asked to provide personal data and/or sign up for the service to access a service that you have requested. Once you register on the Site or have otherwise been assigned a specific identification code to access your accounts, we may request that you provide certain information.

1.2. The Purposes and Legal Grounds of the Processing

The purpose of EDISON POWER BANGLADESH LTD’s processing of personal data collected through the Site is to

ensure an efficient and secure use of the Site;

develop the Site for a better quality and broader scope of services;

provide customized services and content recognizing your specific needs and interests;

improve our services to you;

contact you;

conduct research and collect statistics (e.g. what sections of our Site the users visit and how much time they spend on the Site).

EDISON POWER BANGLADESH LTD strives to produce cost efficient services without you having to register separately to each of the different services provided on the Site.

The legal grounds for data processing are EDISON POWER BANGLADESH LTD’s legitimate interests relating to the abovementioned purposes. When required by applicable laws, EDISON POWER BANGLADESH LTD will request data subject’s consent for personal data processing.

1.3. Source(s) of Personal Data and Retention Period

The personal data is received directly from the data subject or obtained in connection with their use of the Site.

The personal data will be stored as long as needed for the purposes it has been collected for. After that, the personal data will be effectively deleted or made anonymous.

1.4. Cookies

From time to time EDISON POWER BANGLADESH LTD may place information, commonly known as “cookies”, on your computer or mobile device to allow us to identify you, provided that you have consented to the placing of cookies on your computer or device for example by opt-in function or by way of changing the browser settings. Cookies give EDISON POWER BANGLADESH LTD information on how and when you have used the Site and help EDISON POWER BANGLADESH LTD to improve the Site for a better service. Cookies are today commonly used on many web sites. If you do not wish to receive cookies, you may set your web browser or use EDISON POWER BANGLADESH LTD cookie setting tool to disable them. Kindly note, that disabling cookies may prevent you from using certain services on the Site.

1.5. Remarketing

The Site may use Google AdWords Remarketing to display advertisements based on your recent visit on the Site (“Remarketing”). Remarketing at the Site is used for building awareness of EDISON POWER BANGLADESH LTD solutions and services. The information regarding the visits is collected by placing a third-party cookie on your computer. You may opt-out from Remarketing related to use of the Site through EDISON POWER BANGLADESH LTD cookie setting tool. You may use more comprehensive opt-out options relating to your use of third party websites through visiting the Network Advertising Initiative website, by modifying the remarketing ad settings on the Google Ad Settings site or by disabling cookies.

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1.6. Website Analytics

EDISON POWER BANGLADESH LTD uses website analytics, such as Adobe Analytics and Google Analytics, to gather statistics about the users of the Site with the aim to improve the contents of the Site. Normally this data is anonymous, however, if you have identified yourself when downloading content from the website, logged into EDISON POWER BANGLADESH LTD online service or entered the website through a link in an e-mail, we may be able to identify the analytics data collected about your use of the Site. You may use the opt-out functions of EDISON POWER BANGLADESH LTD cookie setting tool to disable EDISON POWER BANGLADESH LTD from tracking your visits to the Site. You need to repeat this action when you use different computers and/or browsers to visit EDISON POWER BANGLADESH LTD’s websites. To opt-out from Google Analytics, you may download Google Analytics Opt-out Browser Add-on.

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1.7. Transfers of Personal Data

EDISON POWER BANGLADESH LTD will not transfer any personal data outside the EDISON POWER BANGLADESH LTD Corporation or its partners, affiliates, subsidiaries and subcontractors. Due to the technical and practical requirements some of the personal data may be processed by subcontractors located outside the European Union or European Economic Area or at the subcontractors’ servers outside the European Union or European Economic Area. However, such subcontractors have agreed to the data processing standards of EDISON POWER BANGLADESH LTD.

EDISON POWER BANGLADESH LTD may provide aggregate statistics about its customers, sales, traffic patterns, and other related Site information to reputable third parties, but these statistics will include no personal data.

2. EDISON POWER BANGLADESH LTD’s Customer Relationship Management Databases

Like many other companies, EDISON POWER BANGLADESH LTD uses customer relationship management (“CRM”) databases to manage and track our sales and marketing activities. EDISON POWER BANGLADESH LTD’s CRM databases include personal data of our customers’, potential customers’ and other companies’ representatives with whom EDISON POWER BANGLADESH LTD has a business relationship or wants to develop one. EDISON POWER BANGLADESH LTD’s CRM databases may also include personal data of EDISON POWER BANGLADESH LTD’s customers’ customers or end-users who contact EDISON POWER BANGLADESH LTD relating to elevators, escalators or other equipment under EDISON POWER BANGLADESH LTD maintenance as well as personal data related to external stakeholders EDISON POWER BANGLADESH LTD is interested to contact and provide with general information of EDISON POWER BANGLADESH LTD and its business (e.g. media representatives, economic influencers).

This section provides more information about EDISON POWER BANGLADESH LTD’s personal data processing relating to CRM.

2.1. Collected Personal Data

Following information is collected and processed in connection with CRM:

Name

Title

e-mail

mobile phone number

fixed phone

fax number

Address

Language

Possible other information relevant for the business relationship

Such personal information is later in this Section 2 of the privacy statement referred to as “personal data” and the individuals, whose personal data is processed, are referred to as “data subjects”.

2.2. The Purposes and Legal Grounds of the Processing

The purpose why EDISON POWER BANGLADESH LTD processes personal data is to facilitate EDISON POWER BANGLADESH LTD’s business, support sales activities, manage deliveries, maintenance services and invoicing, contacting customers for contract management and marketing purposes and otherwise maintaining the customer relationship. EDISON POWER BANGLADESH LTD may also use personal data to handle incidents and claims as well as provide assistance as requested by customer.

EDISON POWER BANGLADESH LTD may contact the data subjects for conducting customer loyalty surveys. In order to improve its services EDISON POWER BANGLADESH LTD would like to receive the survey responses with the customer contact person’s name. The processing of your name and any other personal data in connection with customer loyalty surveys is based on your consent. All answers and data collected in connection with such surveys will be classified as confidential within EDISON POWER BANGLADESH LTD and adequate security measures are employed when handling and transferring the data.

Processing of the personal data is necessary for the performance of sales contracts to which the customer company is a party. Further, processing of personal data is necessary for the legitimate interests pursued by EDISON POWER BANGLADESH LTD relating to its regular business purposes. When required by applicable laws, EDISON POWER BANGLADESH LTD will request data subject’s consent for personal data processing.

2.3. Source(s) of Personal Data and Retention Period

The personal data has been received from the customers or obtained in connection with their use of EDISON POWER BANGLADESH LTD’s products and services. Personal data may also originate from EDISON POWER BANGLADESH LTD’s representatives based on their business interactions with the data subjects. In certain cases EDISON POWER BANGLADESH LTD may collect personal data from public registers and other reliable external sources.

The personal data will be stored as long as needed for the above said purposes. After that, the personal data will be effectively deleted or made anonymous.

2.4. Transfers of Personal Data

In general, EDISON POWER BANGLADESH LTD uses the personal data only for its internal business purposes and does not transfer the data to any external parties. Some of the personal data may be accessible and processed by EDISON POWER BANGLADESH LTD’s subsidiaries, subcontractors and other service providers, to the extent needed in connection with the above said purposes. EDISON POWER BANGLADESH LTD ensures that such third parties are always bound by contracts, which sufficiently address data protection and confidentiality requirements.

Due to technical and practical requirements, the personal data may also be processed outside the EU/EEA. EDISON POWER BANGLADESH LTD ensures that there is a legal basis for such transfers.

3. EDISON POWER BANGLADESH LTD’s Supplier and Subcontractor Data

EDISON POWER BANGLADESH LTD Corporation and its employees, partners, subsidiaries and affiliates (together “EDISON POWER BANGLADESH LTD”) use solutions and database technology to manage the contact data of EDISON POWER BANGLADESH LTD’s suppliers’ and subcontractors’ representatives. This privacy statement provides more information about EDISON POWER BANGLADESH LTD’s personal data processing relating to such sourcing and purchasing activities (“Supplier Databases”).

3.1. Collected Personal Data

Following information is collected and processed in connection with Supplier Databases:

Name

Title

e-mail

phone number

Address

Invoicing Information

Possible other information relevant for the business relationship

Subcontractors’ employees’ name, date of birth, contact information, employment information, qualifications and certifications, other personal information as required by EDISON POWER BANGLADESH LTD’s customers to ensure proper access control and safety for construction sites

Such personal information is later in this section 3 privacy statement referred to as “personal data” and the individuals, whose personal data is processed, are referred to as “data subjects”.

3.2. The Purposes and Legal Ground of the Processing

The purpose why EDISON POWER BANGLADESH LTD processes personal data is to facilitate EDISON POWER BANGLADESH LTD’s sourcing, purchasing, invoice handling and contract management activities. EDISON POWER BANGLADESH LTD may also use the information to resolve claims or manage incidents and perform supplier due diligence.

EDISON POWER BANGLADESH LTD may use the contact information for more general communications and management of the supply relationship, such as sending relevant information of EDISON POWER BANGLADESH LTD’s operations and upcoming events.

Further, in order for EDISON POWER BANGLADESH LTD to fulfill its obligations relating to quality and safety of its operations, EDISON POWER BANGLADESH LTD needs to be able to reliably identify any external persons working for EDISON POWER BANGLADESH LTD. To enable the identification of external workforce, EDISON POWER BANGLADESH LTD needs to store certain personal information about the external workforce in our Supplier Databases. The information of external workforce stored in EDISON POWER BANGLADESH LTD’s Supplier Databases will only be used for identification and management of the external workforce as needed in connection with their work performed for EDISON POWER BANGLADESH LTD.

EDISON POWER BANGLADESH LTD processes personal data because it is necessary for the performance of a sourcing contract and/or because it is necessary for the purposes of the legitimate interests pursued by EDISON POWER BANGLADESH LTD relating to its regular business activities. EDISON POWER BANGLADESH LTD may also be obliged by applicable local laws to collect certain information about the supplier and its employees and representatives. Such obligations may relate e.g. to safety requirements, taxation, insurances and contractor’s other statutory obligations and liability when work is contracted out. When required by applicable laws, EDISON POWER BANGLADESH LTD will request data subject’s consent for personal data processing.

3.3. Source(s) of Personal Data and Retention Period

The personal data has been obtained from the suppliers or obtained in connection with their business relationship with EDISON POWER BANGLADESH LTD. Information about external workforce is generally obtained from the subcontractor companies who are the employers of such individuals. In certain cases EDISON POWER BANGLADESH LTD may collect personal data from public registers and other reliable external sources.

The personal data will be stored as long as needed for the above said purposes. After that, the personal data will be effectively deleted or made anonymous.

3.4. Transfers of Personal Data

Due to technical and practical requirements, personal data may also be processed outside the EU/EEA. EDISON POWER BANGLADESH LTD ensures that there is a legal basis for such transfers.

4. Data Subjects’ Rights

Data subjects may at any time contact EDISON POWER BANGLADESH LTD and request access to their personal data. EDISON POWER BANGLADESH LTD will at the data subjects’ request rectify or erase any incomplete, inaccurate or outdated personal data. Data subject requests can be sent to EDISON POWER BANGLADESH LTD by using the contact form available on the Edison Power Bangladesh Ltd.com webpage at https://www.Edison Power Bangladesh Ltd.com/en/contact.aspx (select option “Personal Data Enquiry”).

If the personal data processing is based on consent, data subject is entitled to withdraw the consent at any time. If the personal data processing is based on EDISON POWER BANGLADESH LTD’s legitimate interest, data subject may object such processing based on a specific individual circumstance. Data subject must identify such circumstance in the request relating to objection.

Under certain circumstances data subjects may also object to the processing of their personal data as well request data portability. In the event the data subjects have concerns or remarks regarding EDISON POWER BANGLADESH LTD’s processing activities, they also have the right to lodge a complaint with the relevant supervisory authority.

EDISON POWER BANGLADESH LTD may refuse a request or obtain a reasonable fee for fulfilling a request if the request is manifestly unfounded or excessive or EDISON POWER BANGLADESH LTD has another legitimate ground for refusing the request. Such legitimate grounds could e.g. prevent EDISON POWER BANGLADESH LTD from deleting personal data that needs to be retained due to local legal requirements or to maintain an audit trail until the end of local claim period. EDISON POWER BANGLADESH LTD may also need to retain the data to be able to fulfil contractual obligations.

Please also note, that if EDISON POWER BANGLADESH LTD blocks or deletes your personal data as requested, EDISON POWER BANGLADESH LTD may not be able to perform the services you would like to use or have previously ordered or requested or provide you the content you would like to download or receive.

5. Updates to the Privacy Statement

EDISON POWER BANGLADESH LTD seeks to develop the Site, its business as well as its data protection related processes and tools continuously and reserves the right to amend this Privacy Statement. EDISON POWER BANGLADESH LTD hopes that you review this Privacy Statement from time to time for any amendments. To the extent required by applicable privacy laws, EDISON POWER BANGLADESH LTD may contact you also through other interfaces or by using the collected contact information to provide information about updates that have material effects to you as a data subject.